Your feedback is valuable. It helps us continuously improve our services, recognize what we’re doing well, and identify opportunities to provide an even better customer experience.
Yes. Your responses are treated confidentially and used solely to improve the quality of our services and the experience we offer our customers.
Absolutely. Our team carefully reviews every comment. Our customers’ suggestions and feedback help us improve our practices and maintain the highest quality standards.
We analyze each comment to identify strengths and areas for improvement. Comments are discussed with our teams when relevant and are used to enhance our services, our processes, and the experience we provide to each of our customers.
In our four branches, we offer screening tests and a meeting with a certified respiratory therapist to determine your needs. Screening tests are performed in the clinic, and fees apply.
It is also possible to undergo a laboratory test to qualify your sleep and detect any disorders preventing you from getting the most out of your sleep. During this test, the person simply sleeps. Their sleep is analyzed and scrutinized using various measuring instruments and observation. To do this, the customer must spend a full night at our Saint-Alphonse-de-Granby branch (head office). It’s a highly instructive experience, as it provides a clear indication of the presence and nature of one or more sleep disorders.
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We can help you learn more about studies related to sleep disorders.
